Kasih, Revi Galih Hanggoro (2016) Analisis Kepuasan Konsumen PT. ISS Indonesia untuk Merencanakan Peningkatan Kualitas Pelayanan dengan Menggunakan Metode Service Quality (Studi Kasus Universitas Bina Nusantara, Kampus Syahdan). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 16 085 |
| NIM/NIDN Creators: | 41612010032 |
| Uncontrolled Keywords: | Dimensi Sevquel, Kepuasaan Konsumen, Kinerja Perusahaan |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 02 Aug 2016 11:10 |
| Last Modified: | 28 Apr 2017 02:32 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6526 |
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