WIBOWO, RIKI KRISTOMI AGUNG (2016) ANALISIS PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN RITEL ( STUDI KASUS GIANT CITRA RAYA ). S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 16 077 |
| Call Number: | TM/51/16/099 |
| NIM/NIDN Creators: | 55114110210 |
| Uncontrolled Keywords: | kualitas, pelayanan, produk, kepuasan pelanggan, loyalitas pelanggan |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Jun 2016 17:12 |
| Last Modified: | 13 Nov 2023 02:31 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6440 |
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