FAUZY, DZIKRY AHMAD (2020) APLIKASI BENGKEL MOTOR DENGAN SISTEM PAKAR MENGGUNAKAN METODE FORWARD CHAINING. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Motorbikes are an important means of transportation in various activities, especially in the Jakarta area which is famous for its traffic jams. By using a motorcycle that travels more efficiently.Therefore motorcycles need maintenance so that the condition of the motorcycle remains good and prime. In the automotive world, Bengkel Ku application provides repair, service, spare parts sales and motorcycle maintenance, ranging from periodic maintenance to motorcycle damage services by going directly to the location of the home or customer (Home Service). Not all motorcycle users know the damage that is experienced. Bengkel Ku application also designed a system to facilitate customers in diagnosing motorcycle damage using the Forward Chaining method which refers to expert knowledge or called Expert Systems. With Forward Chaining reasoning techniques, the detection is done by starting from a series of symptom questions that can later see the conclusion the type of damage to the motorcycle. This system is expected to help and provide solutions to existing problems and can improve service to customers. Keywords: Workshop, Forward Chaining, Expert System Sepeda motor adalah sarana transportasi yang penting dalam beraktifitas khususnya di daerah Jakarta yang terkenal kemacetannya. Dengan menggunakan sepeda motor perjalanan yang ditempuh lebih efisien. Maka dari itu sepeda motor membutuhkan perawatan agar kondisi motor tetap baik dan prima. Dalam dunia otomotif Aplikasi Bengkel Ku memberikan reparasi, jasa servis, penjualan sparepart dan perawatan sepeda motor, mulai dari perawatan berkala sampai servis kerusakan sepeda motor dengan mendatangi mekanik langsung ke rumah atau lokasi customer (Home Service). Namun demikian tidak semua pengguna sepeda motor mengetahui kerusakan yang dialami. Aplikasi Bengkel Ku adalah sistem yang dikembangkan untuk memudahkan pelanggan dalam mendiagnosis kerusakan sepeda motor dengan menggunakan metode Forward Chaining yang mengacu pada pengetahuan para ahli atau disebut Sistem Pakar. Dengan teknik penalaran Forward Chaining, deteksi dilakukan dengan memulai dari sekumpulan pertanyaan gejala nantinya dapat melihat kesimpulan jenis kerusakan pada sepeda motor. Sistem ini diharapkan bisa membantu dan memberikan solusi dalam permasalahan yang ada dan bisa meningkatkan pelayanan ke pelanggan. Kata Kunci: Bengkel,Forward Chaining,Sistem Pakar
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