HERVIANTORO, ARDIEGO (2016) PENGARUH KUALITAS LAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA PADA LOYALITAS PELANGGAN (STUDI PADA BIRO PERJALANAN UMRAH DAN HAJI KHUSUS PT WISATA SEMESTA BAROKAH). S2 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S2) |
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Call Number CD: | CD/551. 16 059 |
Call Number: | TM/51/16/089 |
NIM/NIDN Creators: | 55113110032 |
Uncontrolled Keywords: | Kepuasan Pelanggan, Kualitas Layanan, Loyalitas Pelanggan, Manajemen Pemasaran Jasa, Persepsi Harga |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 04 May 2016 15:23 |
Last Modified: | 14 Nov 2023 02:43 |
URI: | http://repository.mercubuana.ac.id/id/eprint/6419 |
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