PANAHATAN, KUTTA NIARI (2016) PENGARUH CUSTOMER RELATIONSHIP MARKETING, KUALITAS LAYANAN DAN CITRA PERUSAHAAN TERHADAP KEPUASAN PELANGGAN SERTA IMPLIKASINYA KEPADA LOYALITAS PELANGGAN (Studi Kasus Pada Perusahaan Peserta BPJS Ketenagakerjaan, Kantor Cabang Tangerang Cikokol). S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 16 073 |
| Call Number: | TM/51/16/102 |
| NIM/NIDN Creators: | 55113120314 |
| Uncontrolled Keywords: | customer relationship marketing, citra perusahaan, kualitas layanan, kepuasan pelanggan, loyalitas p |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 14 Jun 2016 13:01 |
| Last Modified: | 10 Nov 2023 06:46 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6323 |
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