SAPARI, (2016) PENGARUH KUALITAS PELAYANAN (TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPATHY) TERHADAP KEPUASAN PELANGGAN PADA PT. RAFINDO TIGA SAKTI. S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 16 160 |
| Call Number: | TM/51/16/172 |
| NIM/NIDN Creators: | 55113110231 |
| Uncontrolled Keywords: | Kualitas layanan, Kepuasan Pelanggan, PT.Rafindo Tigasakti |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 07 Dec 2016 17:52 |
| Last Modified: | 10 Nov 2023 08:12 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6291 |
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