PENGARUH ISO IMPLEMENTATION DAN CORPORATE CULTURE TERHADAP POWER PLANT PERFORMANCE

NURHANDOKO, DIDIK (2022) PENGARUH ISO IMPLEMENTATION DAN CORPORATE CULTURE TERHADAP POWER PLANT PERFORMANCE. S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Reliability and quality of electricity are important for industrial operations. A reliable power generation system and well-organized management pay special attention to these two aspects. The company implements a quality management system, namely ISO 9001:2015 to maintain consistency of implementation of operating & maintenance management and improve power plant performance. In addition, the implementation of corporate culture is expected to improve organizational performance. The purpose of this study is to examine the effect of ISO implementation and corporate culture on power plant performance. Sampling in this study uses non-probability sampling with purposive sampling technique. Data were collected from 232 employee respondents and analyzed using Structural Equation Modeling (SEM) - AMOS program. The results show that ISO implementation and corporate culture have a positive effect on power plant performance. Corporate culture has a positive effect and a mediating variable that can improve power plant performance. The implication is that the policy of prioritizing the availability of power plants, the process approach in implementing the quality management system, and trustworthiness in implementing culture are the right choices in improving power plant performance. Keywords: ISO 9001:2015, Quality Management Systems, Corporate Culture, Power Plant Performance, SEM-AMOS Keandalan dan kualitas listrik berpengaruh penting bagi operasional industry, sehingga sistim pembangkit listrik yang handal dan managemen yang baik memberikan perhatian khusus terhadap kedua hal tersebut. Perusahaan mengimplementasikan sistem managemen mutu yaitu ISO 9001:2015 untuk menjaga konsistensi pelaksanaan manajemen operasi & pemeliharaan dan meningkatkan power plant performance. Disamping itu, penerapan corporate culture diharapkan mampu meningkatkan kinerja organisasi. Tujuan dari penelitian ini adalah untuk memeriksa efek dari ISO implementation dan corporate culture terhadap power plant performance. Sampling dalam penelitian ini menggunakan non probability sampling dengan teknik purposive sampling. Data dikumpulkan dari 232 responden karyawan dan dianalisis menggunakan Structural Equation Modeling (SEM) - program AMOS. Hasil penelitian menunjukkan bahwa ISO implementation dan corporate culture memiliki pengaruh positip terhadap power plant performance. Corporate culture juga memiliki pengaruh positif dan merupakan variabel mediasi yang dapat meningkatkan power plant performance. Implikasinya adalah bahwa kebijakan untuk memprioritaskan kepada ketersediaan pembangkit, process approach dalam pelaksanaan system managemen mutu, trustworthiness dalam menerapkan budaya adalah pilihan yang tepat dalam meningkatkan power plant performance. Kata kunci: ISO 9001:2015, Quality Management Systems, Corporate Culture, Power Plant Performance, SEM-AMOS

Item Type:	Thesis (S2)
Call Number CD:	CD/551. 22 002
NIM/NIDN Creators:	55118320024
Uncontrolled Keywords:	ISO 9001:2015, Quality Management Systems, Corporate Culture, Power Plant Performance, SEM-AMOS
Subjects:	100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.91 Influence of Physical Environment and Conditions/Pengaruh Lingkungan dan Kondisi Fisik 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.96 Influence of Restrictive Environments/Pengaruh Lingkungan Perbatasan
Divisions:	Pascasarjana > Magister Manajemen
Depositing User:	Dede Muksin Lubis
Date Deposited:	03 Jun 2022 02:58
Last Modified:	03 Jun 2022 02:58
URI:	http://repository.mercubuana.ac.id/id/eprint/62536

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