PENGARUH KECERDASAN EMOSIONAL, KOMPENSASI DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP KINERJA KARYAWAN (Studi Kasus pada PT. Ria housewares pergudangan kosambi II Tangerang)

YANES, KIKI OKTAVI (2020) PENGARUH KECERDASAN EMOSIONAL, KOMPENSASI DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP KINERJA KARYAWAN (Studi Kasus pada PT. Ria housewares pergudangan kosambi II Tangerang). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to examine and analyze the influence of emotional intelligence. compensation, Organizational Citizenship Behavior (OCB) and employee performance. The method used in this study is a quantitative method. The object of research is all employees who work at PT Ria Housewares with a population of 48 people. The sampling technique uses nonprobability sampling with a sample of 48 people. The approach used in this research is the Smart-PLS Structural Equation Model (SEM) analysis tool. The results showed that emotional intelligence had a significant positive effect on employee performance. compensation has a positive and not significant effect on employee performance and Organizational Citizenship Behavior (OCB) has a positive and significant effect on employee performance. Keywords: Emotional Intelligence, compensation Organizational Citizenship behavior (OCB) , employee performance \ Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kecerdasan emosional. kompensasi, Organizational Citizenship Behavior (OCB) dan kinerja karyawan. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif. Objek penelitian adalah semua karyawan yang bekerja di PT Ria Housewares dengan populasi 48 orang. Teknik pengambilan sampel menggunakan nonprobability sampling dengan jumlah sampel 48 orang. Pendekatan yang digunakan dalam penelitian ini adalah alat analisis Structural Equation Model (SEM) Smart-PLS. Hasil penelitian menunjukkan bahwa kecerdasan emosional berpengaruh positif signifikan terhadap kinerja karyawan. Kompensasi berpengaruh positif dan tidak signifikan terhadap kinerja karyawan dan Organizational Citizenship Behavior (OCB) berpengaruh positif dan signifikan terhadap kinerja karyawan. Kata kunci : Kecerdasan Emosional, Kompensasi, Organizational Citizenship behavior (OCB), Kinerja karyawan

Item Type: Thesis (S1-Sarjana)
NIM: 43115110297
Uncontrolled Keywords: Kecerdasan Emosional, Kompensasi, Organizational Citizenship behavior (OCB), Kinerja karyawan
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 26 Jun 2020 05:43
Last Modified: 26 Jun 2020 05:43
URI: http://repository.mercubuana.ac.id/id/eprint/56068

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