Halim, Yusuf (2016) PENGARUH ASPEK RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPHATY, TANGIBLE TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN MENJADI VARIABEL INTERVENING (STUDI KASUS PADA HOKBEN CABANG MALL CBD CILEDUG). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/MJ. 16 515 |
| NIM/NIDN Creators: | 43112010253 |
| Uncontrolled Keywords: | Reliability, Responsiveness, Assurance, Emphaty, Tangible, Kepuasan Pelanggan, Loyalitas Pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 28 Dec 2016 13:33 |
| Last Modified: | 08 Mar 2022 10:50 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/5506 |
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