EVALUASI KEGIATAN PELAYANAN JASA EKSPOR LAUT TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN UNTUK MENINGKATKAN VOLUME CARGO EKSPOR DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) (Studi Kasus PT. Gateway Prima Indonusa)

ARDIANSAH, MUHAMAD DIKI (2016) EVALUASI KEGIATAN PELAYANAN JASA EKSPOR LAUT TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN UNTUK MENINGKATKAN VOLUME CARGO EKSPOR DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) (Studi Kasus PT. Gateway Prima Indonusa). S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 16 543
NIM/NIDN Creators: 43112120323
Uncontrolled Keywords: Pengendalian Kualitas, Six Sigma, DMAIC
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 14 Dec 2016 09:45
Last Modified: 17 Mar 2022 06:13
URI: http://repository.mercubuana.ac.id/id/eprint/5466

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