ARDIANSAH, MUHAMAD DIKI (2016) EVALUASI KEGIATAN PELAYANAN JASA EKSPOR LAUT TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN UNTUK MENINGKATKAN VOLUME CARGO EKSPOR DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) (Studi Kasus PT. Gateway Prima Indonusa). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 16 543 |
NIM/NIDN Creators: | 43112120323 |
Uncontrolled Keywords: | Pengendalian Kualitas, Six Sigma, DMAIC |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 14 Dec 2016 09:45 |
Last Modified: | 17 Mar 2022 06:13 |
URI: | http://repository.mercubuana.ac.id/id/eprint/5466 |
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