PENGARUH KEPEMIMPINAN, MOTIVASI KERJA, DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi kasus pada Dinas Perhubungan Wilayah Jakarta Barat)

FEBRIYATI, INDRY (2020) PENGARUH KEPEMIMPINAN, MOTIVASI KERJA, DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi kasus pada Dinas Perhubungan Wilayah Jakarta Barat). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

iii ABSTRACT This researchrevealed that there are four variables that aim to determine the Effect of Leadership, Work Motivation, Job Satisfaction that is felt on Organizational Citizenship Behavior (OCB) at the West Jakarta regional transportation office. Respondents in this study were permanent employees at the West Jakarta regional transportation office. This study was conducted on 51 respondents using a quantitative approach. Analysis of the data used is multiple linear regression analysis with SPSS statistical software tools. The results of this study indicate that the test of job satisfaction has no significant effect on organizational citizenship behavior (OCBC) in the West Jakarta regional transportation service. leadership and work motivation have a significant effect on organizational citizenship behavior (OCBC) at the West Jakarta regional transportation office.Keywords: Leadership, Work Motivation, Job Satisfaction, Organizational Citizenship Behavior (OCB), West Jakarta Regional Transportation Agency Penelitian ini mengungkapkan ada empat variabel yang bertujuan untuk mengetahui Pengaruh Kepemimpinan, Motivasi Kerja, Kepuasan Kerja yang dirasakan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. Responden pada penelitian ini adalah karyawan tetap pada dinas perhubungan wilayah jakarta barat. Penlitian ini dilakukan terhadap 51 responden dengan menggunakan pendekatan kuantitatif. Analisis data yang digunakan adalah analisis regresi linier berganda dengan alat bantu software statistik SPSS. Hasil penelitian ini menunjukkan bahwa secara uji kepuasan kerja tidak berpengaruh siginifikan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. motivasi kerja berpengaruh signifikan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. Kata Kunci : Kepemimpinan, Motivasi Kerja, Kepuasan Kerja, Organizational Citizenship Behavior (OCB), Dinas Perhubungan Wilayah Jakarta Barat.

Item Type: Thesis (S1-Sarjana)
NIM: 43115010016
Uncontrolled Keywords: Kepemimpinan, Motivasi Kerja, Kepuasan Kerja, Organizational Citizenship Behavior (OCB), Dinas Perhubungan Wilayah Jakarta Barat.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.2 Interpersonal Relations/Hubungan Antar Individu > 158.26 Interpersonal Relations with Works Associates/Hubungan Individu dengan Rekan Kerja
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja
300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 361 Unassigned/Belum Digunakan > 361.4 Group Work/Kelompok Kerja
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 30 Apr 2020 07:42
Last Modified: 30 Apr 2020 07:42
URI: http://repository.mercubuana.ac.id/id/eprint/54585

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