PRASASTI, DWI (2020) PENGARUH KEPUASAN KERJA, BUDAYA ORGANISASI DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh kepuasan kerja, budaya organisasi dan kepemimpinan transformasional terhadap organizational citizenship behavior. Metode Pengumpulan data yang digunakan adalah metode pengumpulan data keperpustakaan (library research) dan penelitian lapangan (field research) dengan menggunakan skala Ordinal. Penelitian ini dilakukan terhadap 110 responden dengan menggunakan rumus Slovin dengan pendekatan deskriptif kuantiatif dan pengujian hipotesis dengan menggunakan SPSS versi 24. Hasil dari penelitian ini menunjukan bahwa kepuasan kerja berpengaruh positif dan signifikan terhadap OCB, budaya organisasi berpengaruh positif dan signifikan terhadap OCB dan kepemimpinan transformasional berpengaruh positif dan signifikan terhadap OCB, selanjutnya ketiga variabel diuji secara simultan dan ketiganya berpengaruh postif dan signifikan terhadap organizational citizenship behavior. Kata kunci: kepuasan kerja, budaya organisasi, kepemimpinan transformasional, organizational citizenship behavior. This study aims to determine the influence of job satisfaction, organizational culture and transformational leadership to organizational citizenship behavior. The Method of collecting data by library research and field research from questionare by using Ordinal scale. This research was conducted on 110 respondens from Slovin theory by using quantitative descriptive approach and hypotesis testing by SPSS 24. The result of this study indicate that job satisfaction has positive and significant effect on organizational citizenship behavior, organizational culture has positive and significant effect on organizational citizenship behavior, transformasional leadership has positive and significant effect on organizational citizenship behavior. Keywords: job satisfaction, organizational culture, transformational leadership, organizatonal citizenship behavior
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