PENGARUH BURNOUT, WORK ENGAGEMENT, DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP TURNOVER INTENTION KARYAWAN YAYASAN SAYAP IBU CABANG PROVINSI BANTEN

DANANJAYA, BIO LAZUARDI (2019) PENGARUH BURNOUT, WORK ENGAGEMENT, DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP TURNOVER INTENTION KARYAWAN YAYASAN SAYAP IBU CABANG PROVINSI BANTEN. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

One of the issues that often arise on human resources is turnover. There are so many variables that can actually cause an employee to turn over. And this research was conducted with the aim to determine the relationship between the perception of Burnout, Work Engagement, and Organizational Citizenship Behavior (OCB) on Turnover Intention on the employees of Yayasan Sayap Ibu Cabang Provinsi Banten. The objects in this research are 74 respondents who worked for Yayasan Sayap Ibu Cabang Provinsi Banten using a quantitative descriptive approach. Therefore, the data analysis used in this research is statistical analysis in the form of multiple linear regression tests. Data processing for statistical tests is carried out with the IBM SPSS Statistics version 25 program. Simultaneous test results (F Test) in this research indicate that simultaneously, Burnout, Work Engagement, and Organizational Citizenship Behavior (OCB) variables affect Turnover Intention on employees of Yayasan Sayap Ibu Cabang Provinsi Banten. The results of the partial significance accuracy test (T Test) indicate that Burnout has a positive and significant effect on Turnover Intention. Work Engagement has a negative and insignificant effect on Turnover Intention. Organizational Citizenship Behavior (OCB) has a positive and not significant effect on Turnover Intention. Keywords: Burnout, Work Engagement, Organizational Citizenship Behavior (OCB), Turnover Intention, Yayasan Sayap Ibu Cabang Provinsi Banten Salah satu masalah pada sumber daya manusia yang kerap kali muncul adalah permasalahan tentang turnover. Begitu banyak variabel-variabel yang sebenarnya dapat menyebabkan seorang karyawan untuk melakukan turnover. Dan penelitian ini dilakukan dengan tujuan untuk mengetahui hubungan persepsi antara Burnout, Work Engagement, dan Organizational Citizenship Behavior (OCB) terhadap Turnover Intention pada karyawan Yayasan Sayap Ibu Cabang Provinsi Banten. Objek pada penelitian ini adalah 74 responden yang bekerja untuk Yayasan Sayap Ibu Cabang Provinsi Banten dengan menggunakan pendekatan deskriptif kuantitatif. Karena itu, analisis data yang digunakan adalah analisis statistik dalam bentuk uji regresi linear berganda. Pengolahan data untuk uji statistik dilakukan dengan program IBM SPSS Statistics versi 25. Hasil uji simultan (Uji F) pada penelitian ini menunjukkan bahwa secara simultan, variabel Burnout, Work Engagement, dan Organizational Citizenship Behavior (OCB) berpengaruh terhadap Turnover Intention pada karyawan Yayasan Sayap Ibu Cabang Provinsi Banten. Hasil uji ketepatan signifikansi parsial (Uji T) menunjukkan bahwa Burnout berpengaruh positif dan signifikan terhadap Turnover Intention. Work Engagement berpengaruh negative dan tidak signifikan terhadap Turnover Intention. Organizational Citizenship Behavior (OCB) berpengaruh positif dan tidak signifikan terhadap Turnover Intention. Kata Kunci: Burnout, Work Engagement, Organizational Citizenship Behavior (OCB), Turnover Intention, Yayasan Sayap Ibu Cabang Provinsi Banten

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 19 548
Call Number: SE/31/19/129
NIM: 43114120211
Uncontrolled Keywords: Burnout, Work Engagement, Organizational Citizenship Behavior (OCB), Turnover Intention, Yayasan Sayap Ibu Cabang Provinsi Banten
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.3 Outdoor Employees/Karyawan Di Luar Ruangan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 28 Nov 2019 04:05
Last Modified: 07 Jan 2020 06:45
URI: http://repository.mercubuana.ac.id/id/eprint/52328

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