SETIAWAN, IWAN (2019) PENGARUH PENERAPAN E-TAX TERHADAP EFISIENSI PENGISIAN ELEKTRONIK - SURAT SETORAN PAJAK DAERAH (E-SSPD) MENURUT PERSEPSI WAJIB PAJAK (Survey Terhadap Hotel Berbintang 3,4,dan 5 di Jakarta Pusat-Periode Tahun 2016). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
In order to improve the quality of tax services to the tax payers community, the Income Office Region implement electronic system (e-Tax) in reporting tax. The purpose of this research is to examine the influence on the implementation of e-Tax towards efficiency of e-SSPD filling. This research uses survey method. Data are collected through questionnaires which are tax payers that reports to the Income Office Region. The conclusion of this research shows that the implementation of e-Tax has a significant influence towards efficiency of e-SSPD filling. Keywords: e-Tax, efficiency of e-SSPD filling Dalam rangka meningkatkan kualitas pelayanan pajak terhadap wajib pajak, Dinas Pendapatan Daerah (DISPENDA) menerapkan sistem elektronik (e-Tax) dalam pelaporan pajak. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh dari penerapan e-Tax terhadap efisiensi pengisian e-SSPD. Penelitian ini menggunakan metode survey. Pengumpulan data dilakukan dengan menggunakan kuesioner yang disebarkan kepada wajib pajak yang melapor pada Dinas Pendapatan Daerah wilayah Jakarta Pusat. Berdasarkan hasil penelitian dapat disimpulkan bahwa penerapan e-Tax berpengaruh secara signifikan terhadap efisiensi pengisian e-SSPD. Kata-kata kunci: e-Tax, efisiensi pengisian e-SSPD
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