APRILIA, MIRANDA (2016) PENGARUH KUALITAS LAYANAN CONTACT CENTER PT. PLN (PERSERO) SITE JAKARTA TERHADAP TINGKAT KEPUASAN PELANGGAN. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 16 202 |
| NIM/NIDN Creators: | 44212110015 |
| Uncontrolled Keywords: | KUALITAS LAYANAN CONTACT CENTER PT. PLN (PERSERO) SITE JAKARTA TERHADAP TINGKAT KEPUASAN PELANGGAN |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 06 Aug 2016 13:06 |
| Last Modified: | 26 Apr 2017 01:28 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/4423 |
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