Yudiantoro, (2016) EFEKTIVITAS KOMUNIKASI INTERNAL SERVICE QUALITY OFFICER (SQO) PADA FRONTLINER DALAM MENINGKATKAN SERVICE EXCELLENT DI PT. BANK MANDIRI (PERSERO) TBK AREA JAKARTA KOTA. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 16 124 |
| NIM/NIDN Creators: | 44214110021 |
| Uncontrolled Keywords: | KOMUNIKASI INTERNAL SERVICE QUALITY OFFICER (SQO), SERVICE EXCELLENT, PT. BANK MANDIRI (PERSERO) TB |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 28 Jun 2016 16:14 |
| Last Modified: | 26 Apr 2017 01:25 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/4015 |
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