BOMPIE, IGOR DHARMA (2003) ANALISIS PENGARUH PELAYANAN DAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN PELANGGAN DI PT PURNA SENTANA BAJA. S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| NIM/NIDN Creators: | 13101005 |
| Uncontrolled Keywords: | ANALISIS PENGARUH PELAYANAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) KEPUASAN PELANGGAN DI PT PURNA S |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 03 Apr 2013 10:32 |
| Last Modified: | 06 Jul 2017 07:20 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/38444 |
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