SANWANI, AH. (2006) Pengaruh Kualitas Pelayanan, Brand Image, dan Kepuasan Pelanggan Terhadap Loyalitas Nasabah Tabungan (Studi Kasus di PT. Bank Mandiri (Persero) Tbk. Cabang Bandara Soekarno Hatta, Cengkareng). S2 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S2) |
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NIM/NIDN Creators: | 1310311-006 |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 22 Jun 2012 14:34 |
Last Modified: | 06 Jul 2017 07:20 |
URI: | http://repository.mercubuana.ac.id/id/eprint/38360 |
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