Armada, (2011) Analisis Persepsi Dan Ekspektasi Pelanggan Terhadap Kualitas Pelayanan Garuda Frequent Flyer. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/11/081 |
| NIM/NIDN Creators: | 1310311-009 |
| Uncontrolled Keywords: | GFF, Kualitas Pelayanan, Analisa Kwadran |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 28 Apr 2011 11:39 |
| Last Modified: | 06 Jul 2017 07:20 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/38286 |
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