Susanti, (2007) Pengaruh penerapan customer relationship management (CRM) terhadap loyalitas pelaggan (studi kasus CRM univ Mercu Buana). S1 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | LT.III |
| Call Number: | SE/07/413 SUS p |
| NIM/NIDN Creators: | 0310311-124 |
| Uncontrolled Keywords: | PENGARUH CUSTOMER |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 29 Feb 2008 10:49 |
| Last Modified: | 06 Jul 2017 03:20 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/37435 |
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