Analisis kwalitas pelayanan dan pengaruhnya terhadap retensi pelanggan pada bengkel toyota astra motor cabang sunter II

Alawiyah, Tuty (2005) Analisis kwalitas pelayanan dan pengaruhnya terhadap retensi pelanggan pada bengkel toyota astra motor cabang sunter II. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: Lantai III
Call Number: SE/05/299 ALA a
NIM/NIDN Creators: 03100-308
Uncontrolled Keywords: KWALITAS PELAYANAN
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 27 Apr 2006 14:33
Last Modified: 06 Jul 2017 03:16
URI: http://repository.mercubuana.ac.id/id/eprint/36512

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