IRIYANI, METHA (2016) PENGARUH BUKTI FISIK, KEANDALAN, DAYA TANGGAP, JAMINAN DAN EMPATI TERHADAP KEPUASAN KONSUMEN (Studi Kasus Pada SPBU 34-17145 Jalan Raya Siliwangi RT 003 RW 005 Kelurahan Sepanjang Jaya Kecamatan Rawa Lumbu, Bekasi Timur). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 16 116 |
NIM/NIDN Creators: | 43111120089 |
Uncontrolled Keywords: | BUKTI FISIK, KEANDALAN, DAYA TANGGAP,JAMINAN DAN EMPATI TERHADAP KEPUASAN |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 21 Feb 2016 16:01 |
Last Modified: | 02 Mar 2022 10:24 |
URI: | http://repository.mercubuana.ac.id/id/eprint/3236 |
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