thomas, Irawan (2007) Analisis hubungan kualitas pelayanan di kepuasan pelanggan pada PT. Bank central asia,tbk (BCA) Cabang WI. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 07 309 |
Call Number: | SE/07/675 THO a |
NIM/NIDN Creators: | 0310311-073 |
Uncontrolled Keywords: | KUALITAS PELAYANAN |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 26 Mar 2008 10:15 |
Last Modified: | 05 Jun 2017 03:56 |
URI: | http://repository.mercubuana.ac.id/id/eprint/30775 |
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