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Hubungan kualitas pelayanan dengan kepuasan nasabah pada PT Bank BCA

Priambodo, Udy (2008) Hubungan kualitas pelayanan dengan kepuasan nasabah pada PT Bank BCA. S1 thesis, Universitas Mercu Buana.

	Text (Bab 1) Bab 1.pdf Restricted to Registered users only Download (315kB)
	Text (Bab 3) Bab 3.pdf Restricted to Registered users only Download (315kB)
	Text (Daftar Pustaka dan Lampiran) Daftar Pustaka dan Lampiran.pdf Restricted to Registered users only Download (48MB)

Abstract

ABSTRAKSI KOSONG

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 08 275
Call Number:	SE/09/017
NIM/NIDN Creators:	03103-082
Uncontrolled Keywords:	kualitas pelayanan, kepuasan nasabah, PT Bank BCA
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	Admin Perpus UMB
Date Deposited:	11 Dec 2008 13:07
Last Modified:	05 Jun 2017 04:22
URI:	http://repository.mercubuana.ac.id/id/eprint/28186

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