Customer Relationship Management Perspektif Industri Telekomunikasi Indonesia (Studi Analisis Call Center 818 PT Excelcomindo Pratama)

PRIYONO, DJOKO (2007) Customer Relationship Management Perspektif Industri Telekomunikasi Indonesia (Studi Analisis Call Center 818 PT Excelcomindo Pratama). S2 thesis, Universitas Mercu Buana.

[img] Text (Abstrak)
Abstrak.pdf
Download (159kB)
[img] Text (Cover)
Cover.pdf
Download (280kB)
[img] Text (Bab 1)
Bab 1.pdf
Restricted to Registered users only
Download (194kB)
[img] Text (Bab 2)
Bab 2.pdf
Restricted to Registered users only
Download (408kB)
[img] Text (Bab 3)
Bab 3.pdf
Restricted to Registered users only
Download (242kB)
[img] Text (Bab 4)
Bab 4.pdf
Restricted to Registered users only
Download (1MB)
[img] Text (Bab 5)
Bab 5.pdf
Restricted to Registered users only
Download (123kB)
[img] Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only
Download (542kB)
Item Type: Thesis (S2)
NIM/NIDN Creators: 1310301-079
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 13 Jul 2012 11:23
Last Modified: 04 Jun 2017 04:20
URI: http://repository.mercubuana.ac.id/id/eprint/27612

Actions (login required)

View Item View Item
UMB Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.