Kurniawan, Iwan (2010) Hubungan Pelatihan Handling Complaint dengan Tingkat Problem Solving pada Hotel Atlet Century Jakarta. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 09 310 |
| Call Number: | SE/MJ/10/285 |
| NIM/NIDN Creators: | 43106110089 |
| Uncontrolled Keywords: | produk dan jasa, psikologi pelayanan, attitude, behaviour |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 23 Oct 2010 14:49 |
| Last Modified: | 29 May 2017 04:48 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/24155 |
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