Kurniawan, Iwan (2010) Hubungan Pelatihan Handling Complaint dengan Tingkat Problem Solving pada Hotel Atlet Century Jakarta. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 09 310 |
Call Number: | SE/MJ/10/285 |
NIM/NIDN Creators: | 43106110089 |
Uncontrolled Keywords: | produk dan jasa, psikologi pelayanan, attitude, behaviour |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 23 Oct 2010 14:49 |
Last Modified: | 29 May 2017 04:48 |
URI: | http://repository.mercubuana.ac.id/id/eprint/24155 |
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