RESTIANY, DESI (2012) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN Dan KEPERCAYAAN (TELKOM SPEEDY). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/MCA. 12 083 |
Call Number: | SK/43/12/083 |
NIM/NIDN Creators: | 44310110090 |
Uncontrolled Keywords: | Kualitas Pelayanan, Kepuasan Pelanggan, Telkom Speedy |
Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 05 Dec 2012 15:59 |
Last Modified: | 26 May 2017 02:59 |
URI: | http://repository.mercubuana.ac.id/id/eprint/21912 |
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