EVALUASI DESAIN OPERASI PELAYANAN PERPUSTAKAAN DALAM MEMENUHI KEPUASAN MAHASISWA UNIVERSITAS MERCU BUANA

SARY, ICHSA COMALA (2012) EVALUASI DESAIN OPERASI PELAYANAN PERPUSTAKAAN DALAM MEMENUHI KEPUASAN MAHASISWA UNIVERSITAS MERCU BUANA. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ.12 177
Call Number: SE/31/12/177
NIM/NIDN Creators: 43108010148
Uncontrolled Keywords: Desain operasi pelayanan, kepuasan konsumen, Quality Function Deployment (QFD), House Of Quality (H
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 07 Aug 2012 13:19
Last Modified: 26 May 2017 02:51
URI: http://repository.mercubuana.ac.id/id/eprint/21015

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