SARY, ICHSA COMALA (2012) EVALUASI DESAIN OPERASI PELAYANAN PERPUSTAKAAN DALAM MEMENUHI KEPUASAN MAHASISWA UNIVERSITAS MERCU BUANA. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ.12 177 |
Call Number: | SE/31/12/177 |
NIM/NIDN Creators: | 43108010148 |
Uncontrolled Keywords: | Desain operasi pelayanan, kepuasan konsumen, Quality Function Deployment (QFD), House Of Quality (H |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 07 Aug 2012 13:19 |
Last Modified: | 26 May 2017 02:51 |
URI: | http://repository.mercubuana.ac.id/id/eprint/21015 |
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