S, Berlian Delima (2012) Analisa Pengaruh Kualitas Pelayanan Jasa dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Javana Spa. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 12 103 |
Call Number: | SE/31/12/103 |
NIM/NIDN Creators: | 43106110111 |
Uncontrolled Keywords: | Kualitas Jasa, kepuasan pelanggan, loyalitas pelanggan |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 17 Apr 2012 12:41 |
Last Modified: | 26 May 2017 02:49 |
URI: | http://repository.mercubuana.ac.id/id/eprint/20668 |
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