Fauziya, Lia (2012) Analisis Desain Operasi Jasa Dalam Meningkatkan Kualitas Pelayanan Pada PT. BLUE BIRD GROUP. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 12 088 |
| Call Number: | SE/31/12/088 |
| NIM/NIDN Creators: | 43108010171 |
| Uncontrolled Keywords: | Kualitas Pelayanan , Kepuasan konsumen Dan Desain Operasi Jasa |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 16 Apr 2012 14:50 |
| Last Modified: | 26 May 2017 02:49 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/20650 |
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