Virolitha, Silvia (2012) Pengaruh Kualitas Layanan Customer Service Terhadap Kepuasan Nasabah Di Bank XYZ Cabang City Tower. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 12 036 |
| Call Number: | SE/31/12/036 |
| NIM/NIDN Creators: | 43107110016 |
| Uncontrolled Keywords: | kualitas layanan, kepuasan nasabah |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 09 Apr 2012 12:40 |
| Last Modified: | 26 May 2017 02:48 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/20593 |
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