Heryanto, Wawan (2012) Analisa Tingkat Kepuasan Pelanggan dengan Metode IDIC (studi Kasus di PT.SIM). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FT/IND. 12 123 |
| Call Number: | STI/16/12/123 |
| NIM/NIDN Creators: | 41608120091 |
| Uncontrolled Keywords: | IDIC, Daya Tanggap, Jaminan, Perhatian, Kehandalan. |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 30 Oct 2012 09:35 |
| Last Modified: | 18 Jul 2022 04:06 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17935 |
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