Hapsari, Silvi Rike (2012) Analisa tingkat Kepuasan Pelanggan PT. Petnesia ResindoMenggunakan Metode Quality Function Deployment (QFD). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 12 125 |
| Call Number: | STI/16/12/125 |
| NIM/NIDN Creators: | 41608120064 |
| Uncontrolled Keywords: | Kepuasan Pelanggan, QFD, HOQ dan Prioritas - Prosedur Kualitas |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 30 Oct 2012 14:12 |
| Last Modified: | 18 Jul 2022 07:16 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17924 |
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