Hilmi, Nizar (2012) Analisis Tingkat Kepuasan Nasabah Terhadap Pelayanan tELLER Pada Bank OPQ di Daerah Serpong Dengan Menggunakan Metode SERVQUAL. S1 thesis, Universitas Mercu Buana.
|
Text (COVER)
1. Hal Cover, finish.pdf Download (749kB) | Preview |
|
|
Text (ABSTRAK)
2. Abstrak, finish.pdf Download (26kB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (BAB I)
3. BAB I - Pendahuluan, finish.pdf Restricted to Registered users only Download (43kB) |
|
|
Text (BAB II)
4. BAB II - Landasan Teori, finish.pdf Restricted to Registered users only Download (151kB) |
|
|
Text (BAB III)
5. BAB III - Metodologi Penelitian, finish.pdf Restricted to Registered users only Download (36kB) |
|
|
Text (BAB IV)
6. BAB IV - pengolahan data, finish.pdf Restricted to Registered users only Download (96kB) |
|
|
Text (BAB V)
7. BAB V ANALISA, finish.pdf Restricted to Registered users only Download (67kB) |
|
|
Text (BAB VI)
8. BAB VI kesimpulan, finish.pdf Restricted to Registered users only Download (22kB) |
|
|
Text (DAFTAR PUSTAKA)
9. Hal Daftar Pustaka dan Lampiran, finish.pdf Restricted to Registered users only Download (53kB) |
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 12 097 |
| Call Number: | STI/16/12/097 |
| NIM/NIDN Creators: | 41608110104 |
| Uncontrolled Keywords: | Kesejanagan Serv2ual, Kualitas Pelayanan |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 03 Oct 2012 11:48 |
| Last Modified: | 23 Jul 2022 02:30 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17903 |
Actions (login required)
 |
View Item |
