Supriyanto, (2012) Analisis Kualitas Pelayanan Menurut Pelanggan PT Mass Sarana Motorama (NV Mass) di Jakarta Pusat. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FT/IND. 12 099 |
Call Number: | STI/16/12/099 |
NIM/NIDN Creators: | 41608110054 |
Uncontrolled Keywords: | Metode Servqual Dealer Mobil NV Mass |
Divisions: | Fakultas Teknik > Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 26 Sep 2012 12:17 |
Last Modified: | 31 Dec 2022 05:10 |
URI: | http://repository.mercubuana.ac.id/id/eprint/17895 |
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