Zakaria, Arif (2012) ANALISA TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN PT. JALUR NUGRAHA EKAKURIR (JNE). S1 thesis, Universitas Mercu Buana.
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Abstract
ANALISA TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN PT. JALUR NUGRAHA EKAKURIR (JNE)
Item Type: | Thesis (S1) |
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Call Number CD: | FTI/IND. 12 003 |
Call Number: | STI/16/12/003 |
NIM/NIDN Creators: | 41607010021 |
Uncontrolled Keywords: | Kepuasan Pelanggan, Kuisioner, Servqual |
Divisions: | Fakultas Teknik > Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 06 Mar 2012 14:45 |
Last Modified: | 04 Jan 2023 04:25 |
URI: | http://repository.mercubuana.ac.id/id/eprint/17808 |
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