SONIA, SHEILA (2013) Efektivitas Layanan Prima Petugas Frontliner Dalam Meretensi Pelanggan Bank BTN Cabang Tangerang. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/MC. 13 135 |
| Call Number: | SK/43/13/111 |
| NIM/NIDN Creators: | 44311110006 |
| Uncontrolled Keywords: | Efektivitas, Layanan, Prima, Petugas, Frontliner, Meretensi, Pelanggan, Bank BTN, Cabang, Tangerang |
| Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 12 Oct 2013 11:10 |
| Last Modified: | 22 May 2017 01:50 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17126 |
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