MAULIDINA, AMEDIA (2013) ANALISIS KUALITAS PELAYANAN OPERASI PADA PT. NUSANTARA BERSATU QUALITY FUNCTION DEPLOYMENT (QFD). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number: | SE/31/13/241 |
| NIM/NIDN Creators: | 43109110048 |
| Uncontrolled Keywords: | jasa pelayanan, kepuasaan pelanggan, QFD, servqual |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 01 Oct 2013 12:00 |
| Last Modified: | 30 Dec 2022 07:09 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/16985 |
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