Adawiyah, Robiatul (2013) ANALISIS DIMENSI KUALITAS PELAYANAN AKADEMIK TERHADAP KEPUASAN ALUMNI UNIVERSITAS MERCU BUANA. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/AJ. 13 436 |
Call Number: | SE/31/13/138 |
NIM/NIDN Creators: | 43109010036 |
Uncontrolled Keywords: | Dimensi kualitas pelayanan (bukti fisik, empati, ketanggapan, kehandalan, jaminan), kepuasan Alumni |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 22 Aug 2013 11:30 |
Last Modified: | 22 May 2017 01:45 |
URI: | http://repository.mercubuana.ac.id/id/eprint/16449 |
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