Mulyono, Edhie (2013) Analisis Persepsi Dan Kepentingan Pelanggan Terhadap Kualitas Jasa Dan Pengaruhnya Terhadap Kepuasan Pelanggan Jasa Reasuransi PT Reasuransi Nasional Indonesia. S2 thesis, Universitas Mercu Buana.
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Abstract
Analisis Persepsi Dan Kepentingan Pelanggan Terhadap Kualitas Jasa Dan Pengaruhnya Terhadap Kepuasan Pelanggan Jasa Reasuransi PT Reasuransi Nasional Indonesia
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/13/075 |
| NIM/NIDN Creators: | 55109110176 |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 15 Jan 2013 11:13 |
| Last Modified: | 18 Apr 2024 06:55 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/15002 |
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