CASIM, (2013) Analisis Pengukuran Tingkat Kepuasan Pelanggan Training center PT XYZ. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FT/IND. 13 049 |
| Call Number: | ST/16/13/110 |
| NIM/NIDN Creators: | 41610110065 |
| Uncontrolled Keywords: | Kepuasaan Pelanggan, Kualitas Pelayanan, Reliability, Responsiveness, Assurance, Empathy, Tangibles |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 13 Oct 2013 12:35 |
| Last Modified: | 17 Nov 2022 02:30 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14784 |
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