Haribowo, R. Chandra (2014) Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan dan Dampaknya Terhadap Word Of Mouth Pada Apotek Kimia Farma. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.Item Type: | Thesis (S2) |
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Call Number: | TM/51/14/158 |
NIM: | 55112110113 |
Uncontrolled Keywords: | Kualitas Pelayanan, Kepuasan Pelanggan, WOM |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 06 Feb 2015 09:39 |
Last Modified: | 12 May 2017 03:15 |
URI: | http://repository.mercubuana.ac.id/id/eprint/13814 |
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