Haribowo, R. Chandra (2014) Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan dan Dampaknya Terhadap Word Of Mouth Pada Apotek Kimia Farma. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/14/158 |
| NIM: | 55112110113 |
| Uncontrolled Keywords: | Kualitas Pelayanan, Kepuasan Pelanggan, WOM |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 06 Feb 2015 09:39 |
| Last Modified: | 12 May 2017 03:15 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13814 |
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