Herbudi, Gerry Sasongko (2014) Analisis Pengaruh Citra Merek Dan Kualitas Layanan Service Center Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan (Studi Kasus : Nokia Care Center Wilayah Jakarta. S2 thesis, Universitas Mercu Buana.
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Abstract
Analisis Pengaruh Citra Merek Dan Kualitas Layanan Service Center Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan (Studi Kasus : Nokia Care Center Wilayah Jakarta
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/14/016 |
| NIM/NIDN Creators: | 55111120247 |
| Uncontrolled Keywords: | Citra Merek, Kualitas Layanan, Kepuasan Pelangga, Loyalitas Pelanggan |
| Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 023 Personnel Administration/Personalia Perpustakaan > 023.8 In-Service Training/Pelatihan Layanan 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 15 Dec 2014 16:08 |
| Last Modified: | 28 Mar 2024 02:47 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13668 |
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