SATRIA, YONANDA (2014) Analisa Kualitas & Pelayanan Angkutan Umum Kopaja Eksekutif (AC) di Jakarta. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/SIP. 14 018 |
| NIM/NIDN Creators: | 41112110061 |
| Uncontrolled Keywords: | Kepuasan, pelanggan, kepuasan pelanggan, service, reability, responsiveness, assurance, empathy, dan |
| Divisions: | Fakultas Teknik > Teknik Sipil |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 25 Mar 2015 11:53 |
| Last Modified: | 12 May 2017 02:16 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13501 |
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