EVALUASI KEPUASAN PENUMPANG COMMUTERLINE TERHADAP KUALITAS PELAYANAN KERETA API COMMUTERLINE DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus PT KAI Commuter Jabodetabek Jurusan Depok - Jakarta Kota)

Rizal, Rizal (2014) EVALUASI KEPUASAN PENUMPANG COMMUTERLINE TERHADAP KUALITAS PELAYANAN KERETA API COMMUTERLINE DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus PT KAI Commuter Jabodetabek Jurusan Depok - Jakarta Kota). S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 14 176
NIM/NIDN Creators: 43110120144
Uncontrolled Keywords: Tingkat Kepuasan, Kualitas Pelayanan Kereta Api Commuter Line, Quality Function Deployment ( QFD )
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 04 Feb 2015 12:02
Last Modified: 03 Jun 2024 08:24
URI: http://repository.mercubuana.ac.id/id/eprint/13425

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