NUGROHO, NOVIANSYAH MULYO (2014) STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAM MENANGANI KELUHAN PELANGGAN PT.TELKOMSEL TBK, GRAPARI BOGOR. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/PR. 14 046 |
NIM/NIDN Creators: | 44212110110 |
Uncontrolled Keywords: | STRATEGI, KOMUNIKASI, CUSTOMER SERVICE |
Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 17 Dec 2014 14:59 |
Last Modified: | 12 May 2017 02:14 |
URI: | http://repository.mercubuana.ac.id/id/eprint/13357 |
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