SUMIYATUN, (2014) STRATEGI KOMUNIKASICUSTOMER SERVICE PADA PELAYANAN KELUHAN NASABAH ( Studi kasus di Bank DKI Cabang Pembantu Tebet Barat ). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 14 265 |
| NIM/NIDN Creators: | 44210110014 |
| Uncontrolled Keywords: | Strategi Komunikasi Customer Service Pada Pelayanan Keluhan Nasabah (Studi Kasus Di Bank DKI Cabang |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 02 Oct 2014 12:14 |
| Last Modified: | 12 May 2017 02:12 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13073 |
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