Rawikara, Yuga (2014) EVALUASI DESAIN OPERASI PELAYANAN PERBANKAN (Studi Kasus pada BPRS Berkah Mulia Abadi). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 14 192 |
| NIM/NIDN Creators: | 43110010138 |
| Uncontrolled Keywords: | kualitas pelayanan, Quality Function Deployment (QFD), House Of Quality (HOQ) |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 09 Aug 2014 13:02 |
| Last Modified: | 12 May 2017 02:07 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/12607 |
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