FAIZAH, YULIA (2014) ANALISIS PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS ANGGOTA, DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi Pada : ASOSIASI PERUSAHAAN JALUR PRIORITAS). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 14 213 |
NIM/NIDN Creators: | 43112110157 |
Uncontrolled Keywords: | Kualitas Layanan, Kepuasan, Loyalitas, SEM, LISREL |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 05 Aug 2014 14:01 |
Last Modified: | 12 May 2017 02:07 |
URI: | http://repository.mercubuana.ac.id/id/eprint/12502 |
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