EVALUASI KINERJA SISTEM ANTRIAN DAN MAKSIMALISASI KAPASITAS UNTUK MENINGKATKAN EFISIENSI PELAYANAN (Studi Kasus Pada PT. BNI (Persero) Tbk. Kantor Cabang Pembantu Cimone Indah)

Wardani, Sita Arum Kusuma (2014) EVALUASI KINERJA SISTEM ANTRIAN DAN MAKSIMALISASI KAPASITAS UNTUK MENINGKATKAN EFISIENSI PELAYANAN (Studi Kasus Pada PT. BNI (Persero) Tbk. Kantor Cabang Pembantu Cimone Indah). S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 14 209
NIM: 43110010023
Uncontrolled Keywords: pengoptimalan pelayanan, teller, Single Phase Multi Server.
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 18 Jul 2014 14:22
Last Modified: 12 May 2017 02:04
URI: http://repository.mercubuana.ac.id/id/eprint/12211

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